Leading and Serving Well: How Tucson Police Department Transformed Their Culture and How To Do the Same in Your Agency

Monday, October 21, 2024

8:00 AM – 9:30 AM ET

Location: 253B

Submitter and Speaker(s)

Josh Goldberg

Chief Executive Officer
Boulder Crest Foundation
Bluemont, Virginia, United States

Speaker(s)

Domingo Herraiz

Director of Programs
International Association of Chiefs of Police (IACP)
Arlington, Virginia, United States
Chad Kasmar

Chief of Police
Tucson (AZ) Police Department
Tucson, Arizona, United States
Judah Viola, Ph.D.

Associate Professor College of Professional Studies and Advancement
National Louis University
Chicago, Illinois, United States

Police agencies are struggling with two critical challenges: (1) retaining the employees they have and (2) ensuring those employees are living and policing well. Three years ago, Tucson began institutionalizing a new approach designed to increase retention and recruitment, improve morale and departmental cohesiveness, and enhance the quality of service to the community. Their partner in this transformation, Boulder Crest, sparked an evolution in leadership practice and organizational ethos that dramatically altered the focus of the department’s wellness efforts. The new focus, centered on transforming how the members of our department thought, felt, and acted in the context of personal and professional struggle has sparked an internal revolution that set the department on a new course.