Real-Time Information Center Manager
Elk Grove (CA) Police Department
Elk Grove, California, United States
Andrea Cortez is the Real-Time Information Center (RTIC) Manager with the Elk Grove Police Department. She started her career in law enforcement in 2007 with the Sacramento County Probation Department where she worked as a Deputy Probation Assistant. She joined the Elk Grove Police Department in 2011 where she spent 11 years in the Support Services Division as a Records Technician and then as a Records Supervisor prior to transferring to the RTIC in 2022. As a Specialist in the RTIC, Andrea was responsible for the successful implementation and integration of various tech platforms. In 2023, she was recognized by the National Real Time Center Association as their Employee of the Year. Andrea has her bachelor’s degree in criminal justice and received her certification in crime and intelligence analysis in 2021.
Integration of RTCCs with DFR and 9-1-1 Centers
Tuesday, October 22, 2024
8:00 AM – 9:30 AM ET