Surfing a Hurricane: Leading Change Through Turbulent Times

Saturday, October 19, 2024

11:00 AM – 12:00 PM ET

Location: 206AB

Submitter and Speaker(s)

Nola Joyce

Deputy Commissioner (Ret.)
Philadelphia, Pennsylvania
Rehoboth Beach, Delaware, United States

Speaker(s)

Kevin Bethel

Commissioner
Philadelphia (PA) Police Department
Philadelphia, Pennsylvania, United States
Brenda Bond, PhD

Professor, Public Management
Suffolk University
Boston, Massachusetts, United States
Michael Harrison

Commissioner (Ret.)
Baltimore (MD) Police Department
New Orleans, Louisiana, United States
Paul Noel

Chief
Knoxville (TN) Police Department
Knoxville, Tennessee, United States

You heard of surfing the wave, but today’s police executives are expected to surf a hurricane. Police chiefs are leading and accomplishing meaningful organizational changes and deep cultural changes so their departments can meet changing external demands like reduced staffing and resources, conflicted service expectations, and increased oversight. Simultaneously, the morale and job satisfaction of police officers are dropping. This moderated discussion focuses on leading a police department through organizational and cultural changes in a turbulent time. Successful evidence-based techniques for achieving and sustaining change will also be highlighted. These lessons came with battle scars that perhaps you can avoid by learning from the panelists.