How International Law Enforcement Are Using Emotional Intelligence (EQ) for Recruitment, Hiring, Retention, and Mentoring

Saturday, October 19, 2024

2:30 PM – 3:30 PM ET

Location: 258B

Submitter and Speaker(s)

Gregory Campbell, PhD

Vice President of Law Enforcement and Government
TalentSmartEQ
Grand Prairie, Texas, United States

Speaker(s)

SL

Scott Linklater

Sergeant
Royal Canadian Mounted Police
Daughphin, Manitoba, Canada
Adam Smith

Director of Recruiting and Learning
Calgary Police Service
Calgary, Alberta, Canada

Emotional Intelligence (EQ) is the compass that guides law enforcement agencies through the turbulent waters of recruitment, hiring, retention, and mentoring. In a world where the demands on police officers have never been higher, learn how EQ equipsindividuals to not only recognize and manage their own emotions but also to connect with and understand the diverse emotions of other officers and the communities they serve. It is the bridge that fosters trust, defuses tension, reduces misconduct, embodies de-escalation, and paves the way for a stronger, more resilient, and united law enforcement force. As shown in these case studies of the Royal Canadian Police and Calgary Police Department, by embracing EQ, agencies not only navigate these challenges but emerge as a beacon of empathy, professionalism, and effective policing in an ever-evolving landscape.